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Renew or reserve a library book
Borrowing books and using computers in Medway libraries is free.
Renewing a book
To renew a library book, you may:
Reserving a book
To reserve a library book, you may:
When you reserve a book online, you search for the item you
would like to reserve, tick the box to the left of the item, then
click "Reserve Selections" at the bottom of the page.
You will then need your library card
number, which is shown on your library card, and
your pin number.
This will then bring up a window with your reservations. If you
would like to change the pickup location, click on "change pickup
location", use the dropdown menu to select another library and then
You can always check your reservations by going to "My
Your online PIN
To use your online library account you will need both your
library card number and your PIN (personal identification number).
Your PIN is normally given to you when you first pick up your
Forgotten your PIN?
- Online: you
a PIN reminder be sent to your email address.
- At the library: if you don’t have an email address, please take
your library card and one piece of address ID such as a driving
licence, recent utility bill or bank statement, to your local
library where they will issue you a new PIN.
- Items that are more than 29 days overdue cannot be
renewed online and must be brought into a library.
- Items (including books) that have pending requests cannot be
- Items that require a loan charge must be brought
back to a Medway library and re-hired.
- Fines cannot be paid online.