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Internet user policy
It is the policy of Medway Libraries to
provide free public access to the internet, excluding those sites
for which a subscription is payable.
The internet provides access to information and resources far
beyond what was previously available. Access to this information
enables the Authority to better meet the information, cultural,
recreational and educational needs of the people of Medway.
Download the full Internet
User Policy (pdf 90KB). To use this file you will need Adobe
Acrobat Reader. If you do not have it on your computer, please use
Using laptops and mobile devices in libraries
Customers are welcome to use laptop computers in our
Laptops may only be plugged in at designated laptop desks with
surge-protected sockets. If a library does not have a designated
laptop desk then laptops may not be plugged in anywhere. No other
devices such as mobile phones, GPS or other electrical goods may be
plugged-in anywhere in Medway Libraries.
Laptops may not be plugged into our data network. There are a
variety of reasons why people cannot use our data points:
- Software – our library terminals are set up so that servers,
both internally and externally, can recognise them (usually through
the IP address). We would not be able to guarantee that a
customer’s laptop would be able to get into library resources
- Virus security – our IT section is concerned that viruses could
enter the council’s system from infected devices
- Licensing concerns – our licences for online databases vary,
but most only cover use – access and downloading information – on
library terminals. Downloading onto a customer’s machine would
breach our licensing agreements
- Security – allowing such access to the council network could
compromise the securities of the system.
It is not possible to print from a mobile device in Medway
As of July 2013 Chatham, Gillingham, Rochester and Twydall
libraries offer Wifi access to the internet. It can be accessed if
the customer’s laptop or mobile device has Wifi capability.