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Medway Council must protect personal information, such as your
address, in line with the Data
Protection Act 1998.
How we use your information
At the time of collecting your information, you will be told why
the information is required and what it will be used for.
Personal information is normally collected by the council
- provide a better level of service - ensuring that information
about you is accurate and up-to-date
- ensure that public money is spent wisely and efficiently
- avoid people being paid money they are not entitled to
- avoid having to ask people to pay money back when it has been
paid to them incorrectly
- reduce fraud and crime
Find out what information is held about you
You are able to find out what information the council holds
about you on computer and some paper records. This is known as a
'Subject Access Request' (SAR).
To do this, a request must be made in writing either by:
Post: Information Governance Team, Legal
Services, Medway Council, Gun Wharf, Dock Road, Chatham,
Kent, ME4 4TR
In order to process your request we require a fee of £10 and
copies of documents to verify your identity, such as a birth
certificate. The information you have asked for will be provided
within the 40 calendar days limit set out by the data protection
When sending your request, it would be helpful if you specified
the likely location of where the information may be held or narrow
your request to specify dates. This will simplify the process
for responding to the request.