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Severe Weather Emergency Protocol
During periods of extreme cold weather, the
council operates a Severe Weather Emergency Protocol (SWEP) which
is triggered when night time temperatures are predicted to be
freezing or below for three consecutive days.
When the protocol is triggered, the council
provides emergency accommodation for people with nowhere to sleep
that night. During office hours, people can approach the
Housing Options Team at Kingsley House, in Gillingham, who will
assess the individual’s circumstances and manage the arrangements
for booking emergency accommodation.
Outside of office hours, the council’s out of
hours homelessness service will arrange to place rough sleepers
into emergency accommodation during the time that SWEP is in
operation. Contact the out of hours homelessness service on
Once the minimum temperature is predicted to
have risen above zero degrees Celsius, emergency accommodation will
no longer be provided.
The council spreads the word that the SWEP is
implemented via the Homeless Forum, which includes the police,
health services, housing providers, local charities and support
workers. Together, these organisations inform as many rough
sleepers as they can that accommodation is available to them during
the period of severe weather.