Housing rent payment methods

Payments can be made by direct debit through your bank or building society. They can be set up for 1st or 15th or 25th of the month or weekly on a Friday. If paid by 5pm, the payment will be received by the council the following working day.

Please phone the Housing Team for more details on 01634 333 344.

Visit our payments page to make an online payment.

Pay using your rent swipecard at any Post Office or any shop displaying the PayPoint sign.

If paid by 5pm, the payment will be received by the council the next working day.

To use the text message service, you must register your details at allpayments

After you have registered, each time you wish to pay your rent, send the following message to 81025: ‘PAY RENT, the amount you pay in pounds and pence and the last four digits of the credit/debit card you set up your account with.'

For example: Text ‘PAY RENT £555.55 1234’

Call 0844 557 8321 and give your Allpay card number and credit/debit card details.

Pay your rent through the Allpay app, download from the Allpay website.

You can pay by phone using a debit or credit card. Please call the Housing Income Team during office hours on 01634 333 344.

Please send all cheques and postal orders to:

Medway Council Gun Wharf Dock Road Chatham Kent ME4 4TR

Please also make sure the following details are written on the back of the cheque.

• full name
• address
• tenancy reference number.

Cash and cheques can be deposited at Chatham and Strood Contact Points using the automated tills.

Please make sure the following details are included with all deposits:

• full name
• address
• tenancy reference number.

Please phone the Housing Income team on 01634 333 344 to set up a standing order.