Residents are being warned about potential scam calls from a false Medway Council phone number.
In a recent case reported on Monday, July 29, a householder received two calls in which a recorded message stated there had been unexplained activity on their bank account – which proved to be incorrect.
The calls are believed to be made using a “spoof” number, which is when scammers change their caller ID to disguise their identity from the person they are calling.
To avoid risk of fraud, never give out personal information in response to a call, or rely upon the Caller ID as the sole means of identification, particularly if the caller asks you to do something which might have financial consequences. If someone rings you asking for your bank details, do not provide them.
Read more about fraud prevention.